Website Privacy Statement 

This statement confirms how I Jacqui Porter of  and of Jacqui Porter Consulting Ltd use and protect any information that you give to me when you use this service.

I am committed to safeguarding and protecting your information. If I ask you for any information then it will only be used according to this privacy statement. 

I may change this policy from time to time in line with legislation and I advise that you check this page from time to time to be aware of any changes. This policy is effective from 25 May 2018. 

By continuing to use my website you are accepting and consenting to the practices described in this policy and agreeing to my use of cookies described below. 

Any changes to this policy will be on this page and if relevant will be notified you by email. 

For the purpose of Data Protection Act 1998 and General Data Protection Regulation 2016 Jacqui Porter is the data controller of Jacqui Porter Consulting Ltd. 

Information collected 

You may give me information such as your name, address and telephone number by completing the form on my site or by contacting me by telephone or email. The website contact form also records your IP address.

Where necessary to act in your best interests I may need to process information, that is sensitive in nature. I would advise that you do not share personal sensitive information on my website but if you choose to do so, then you will be allowing me to process it as part of my services to you. 


My site does use cookies in order to distinguish you from other users. These cookies are essential for the website to work properly and expire at the end of your browsing session. They are not retained or used for any analytical purposes. I would advise you to delete cookies on your internet browser regularly. Please see to provide you with information about cookies and for advice about deleting and managing cookies. 

How I store information 

If you contact me via my 'Contact me'  form, no data will be stored by the website or passed to any third party. All data will be transferred and stored within the European Economic Area. 

How you transmit data onto my site is at your risk and I cannot guarantee the safety of this. Once I have received your data then I have procedures and security to ensure I do my best to safeguard your information and prevent unauthorised access. 

How I use information 

I use information in order 

  • To carry out contracts between yourself and me and provide you with the services that you request from me 
  • To keep the website safe and secure 
  • To keep records  
  • To run and maintain my business  
  • To let you know of changes to my service


Any emails, texts or other messages will be deleted after receipt unless I need to keep them as a record of appointment details; or they form part of your counselling notes.  Brief counselling notes are stored in a locked cabinet for 7 years after counselling sessions end. Any notes or reports stored electronically will be password protected. 

Access to information 

You can request access to the personal information that I hold on you and except in limited circumstances when I am not permitted to do so for legal reasons, I will provide this information to you within 30 days. 

If you feel that any information that I hold about you is inaccurate then you can ask me to update your information. If you want me to delete your information then please do so in writing and I will endeavour to do so unless I need to keep it for legal or internal business purposes. 


If you wish to contact me with questions, concerns, complaints or request for your information then please contact me at Jacqui Porter Consulting Ltd, 12 Richmond Avenue, Montpelier, Bristol BS6 5ET; ; email  ; telephone 0117 9428703. 

Data Protection Registration Number Z9031640